I've forgotten my password

Modified on Wed, 19 Jul 2023 at 03:54 PM

If you are having trouble logging in, you can reset your password.


If you are concerned your account has been compromised, please submit a support ticket and label it as "urgent". 


How to reset a forgotten password


Step 1: Go to the login screen

  • The login screen is where you would normally log into Earth Blox. 
  • If you don't recall the URL, check your welcome email to find it. The login button will be on that link.


Step 2: Click on Forgotten your password?

  • This will open a page that asks for your email.  Use the email for which you are registered to use Earth Blox. 
  • Then click RESET PASSWORD
  • This will send you an email with a link to instructions on how to reset your password.
  • If you haven't received the email within a few minutes, please check your spam folder.
  • If the email is not in your spam folder, then please contact the Earth Blox team by submitting a support ticket above.



 

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